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Reviewed in the United States on March 8, 2025
The pump works great for light cleaning, but when I used it to clean the substrate it would plug and eventually the pump stopped working. It seems like a great product, but the pump and impeller are not robust enough to use to clean a large tank.I was notified by the seller offering a refund and willing to work with me. I am impressed by the customer service. Thanks.
Michelle Rohatyn
Reviewed in Canada on February 9, 2025
amazing customer support!I had one that wasn't working correctly and after speaking the customer service the rep sent me a new one out right away. Couldn't be happier with the way these people do business. Also the product works amazingly!Highly recommend!
Amber Lyn Bittner
Reviewed in the United States on February 8, 2025
The pump only worked a few times randomly after shaking it around. The other times it just made noise and failed to provide suction.
Visionz
Reviewed in the United States on February 14, 2025
this is a major upgrade over my old gravity powered gravel cleaner. The ability to circulate clean water back into the tank and not having to worry about shocking your fish from introducing a ton of fresh water back in significantly speeds up my process and helps to preserve as much of the ecosystem as possible. My least favorite part of having a tank is the maintenance, so having a tool that not only simplifies it as well as saving me time.The gravel cleaning wand has multiple speeds that can be adjusted from the power supply. This is a great feature because my old wand would suck up a lot of my sand or smaller gravel when used. This is a great tool for any serious hobbyists.
Danelle
Reviewed in Canada on January 18, 2025
Works well long handle good price
Jim Brennan
Reviewed in Canada on January 16, 2025
(We were offered a full refund - a great example of outstanding service. We are so impressed we will not be taking the offer. The service more than compensates for the hose limitation.) The hose is particularly annoying. It is hard plastic; as such it stays rolled up rather than going where required.
Debbie
Reviewed in the United States on January 13, 2025
Came packaged well with many accessories. Manual is easy to comprehend. I originally got this for cleaning. It helps out most when replacing water. It saves a lot of time and needless messes. It does clean, but it’s a little too much for my 15 gallon tank. Plastics has not broke yet. Overall I would recommend.
Deerose
Reviewed in the United States on December 4, 2024
I mainly got this to use as a syphon. It doesn't really do much for the gravel except clog. It syphons my 50 gallon tank very quickly. This SainSmart XpertMatic Aquarium Gravel Cleaner comes with multiple accessories including a sand washing head. The tube is adjustable. I'm happy with it.
Paul Beland
Reviewed in Canada on December 22, 2024
Just 1 dislike, witch is minor the electrical cord is to long.I love how it’s easy to use,the suction is excellent,can be used for gravel cleaning and water change with ease.
papipo22
Reviewed in Canada on November 30, 2024
WAY TOO BIG TO BE USED IN 10 USG TANK, PUMP CAN'T SUBMERGE !
S. Aumack
Reviewed in the United States on October 3, 2024
We got this for a present for a co-worker. He needed a new vacuum and was saving for one. We made this an early birthday present. He was thrilled and said it was perfect. Told us a couple weeks later that it's been a dream.
Shankly
Reviewed in the United States on October 13, 2024
I got this product to make water changes a little easier in my saltwater aquarium. I was very excited to use the sand cleaner. Still, unfortunately, it became clogged and, as a result, started siphoning very little to no water, even on its lowest and highest setting. I had to turn the pump off, pull it out of the water, and shake out the sand. I was a little disappointed. Additionally, this pump would be best suited for deeper, larger aquariums. I have a 30gal aquarium, and even doing a 5gal change, I struggled to get the pump fully in the water. I recommend not using the sand extension so that you can easily reach the bottom of the tank while keeping the unit in the water. I haven't had any clogging issues with the pump itself, and I do a complete rinse of the product every time I use it due to its exposure to salt water. After some adjustments, I've been using this pump for several months. Nice product.
MattG
Reviewed in the United States on October 10, 2024
I love this tool! It is great for water changes and for top offs as well.I have several tanks in my garage that I use for shrimp and plants, as well as others inside the house. I can use this tool to quickly remove tank water into a 5 gallon bucket. Then refill the bucket with fresh treated water and I can refill the tank in just a minute or two. No messing with long hoses or anything. It's all compact and has a nice length of power cord to reach an outlet.I like how it has 4 adjustable flow settings. So on my smaller tanks I use the first setting and its plenty. The 4th setting is reserved for my largest tanks and it is very fast and powerful.Basically this had helped make my life a lot easier for doing water changes. Everything you need is included in the box. If you want to get to the bottom of a 5 gallon bucket, I would recommend removing the filter cap so the intake can reach lower to the bottom of the bucket.When removing water from a tank you can use a filter sock and a rubber band to keep from sucking up your livestock.Overall 5 stars!Thank you and I hope this was helpful.
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