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Reviewed in the United States on June 25, 2024
Customer service is top notch! Initially one of the glasses came with lettering that was too close to the rim. After reaching out with my concern, I not only got a prompt response, but they redid the order. They showed me the glasses before sending for me to review/approve and sent me a new order, free of charge. The clarity of the etching is great and the glasses came out beautiful. This will be a wonderful addition to our wedding gift. I highly recommend this company!
Amy Gober
Reviewed in the United States on May 22, 2024
The etching was towards the top of the glass not centered. It looked off and wasn’t what I expected
David Levine
Reviewed in the United States on November 15, 2024
I ordered these customized wine glasses for my 2 year anniversary. My wife and I had a different set when we got married, but I broke my glass and they're no longer available for purchase. The glasses were perfectly customized just like I wanted. Unfortunately, I ended up breaking my glass while handwashing it due to my butterfingers. I contacted the seller to see if there was anything they could do. As an anniversary gift, they sent me not one, but two glasses, both engraved with Mr so I have a backup. I'm so thankful for their generosity and will definitely be more careful with them in the future.
Chelsea Stiles
Reviewed in the United States on May 11, 2023
I ordered a set of glasses and wasn’t super happy with what I received. Dmitry reached out to me and made a new set of glasses and they were beautiful!The glasses are great quality and the inscription looks wonderful! They are a gift for really good friends for their wedding and I know they are going to love them!
Cathy Hannis
Reviewed in the United States on November 10, 2023
The glasses were beautiful and arrived quickly!! My son loved them as a wedding gift!!
katy sheets
Reviewed in the United States on October 8, 2023
Absolutely perfect! Couldn't ask for any more from the seller. They were quick to respond to questions and made sure I was happy with my purchase. The picture just doesn't do it justice. Would definitely order from them again.
sandra
Reviewed in the United States on October 15, 2023
I ordered the 2 glass set and once it was placed i realized I had put the wrong date. I immediately sent message and they were able to fix it without any issues. Received much faster than I expected even with the change.Glasses were exactly what I wanted. Perfect for a wedding gift. Will definitely order from here in the future.
laura snyder
Reviewed in the United States on April 28, 2023
Received First package with broken glass due to shipping- Gifts inscribed reached out and replaced the order… glasses are perfect excatly what I ordered. Thank you 😊
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