Salvador Pelaez
Reviewed in the United States on September 30, 2024
PROS: It works great, lots of accessories, etc.CONS: Battery can NOT be replaced if the battery starts to die out on you in 1 or 3 years. You will have to send it for repairs. I didn't catch that so I have to return this ASAP! It's a shame.The more I dig about this product and battery history, I'm getting more and more apprehensive about it.So, no problems except for battery inconvenience. I do not recommend a product like this that is bound to die on you in a few years.
Shreyas
Reviewed in Canada on January 6, 2024
Very easy to use gimbal and has all the necessary functions! I had to return because of it being too big for my small camera.
Lily of the North
Reviewed in Canada on June 4, 2022
Love this gimbal. It's lightweight, easy to use and does what it's supposed to. I use it with a GH5.
Venkat A
Reviewed in the United States on March 23, 2022
THE best investment in a gimbal I could have made. Stabilization, portability, features, everything is fantastic about this. I returned the RS2 since it was heavier and not as portable. RSC2 on the other hand fits inside a camera backpack along with my camera and a couple lenses. One thing I wish they paid more attention to is the portrait mode. It’s really difficult to control, joystick doesn’t work, and balancing it is a nightmare. You can get used to it but they really need to pay more attention to it especially since vertical content is becoming more and more relevant.
Jake
Reviewed in the United States on April 28, 2022
From day one the front dial on my gimbal never worked. I kind of just assumed there was some compatibility issue with the Fuji XT-4 which come to find out, there isn't and everyone else's works just fine. Upon further investigation into the front dial I realized not even the pan, tilt, or roll functions work on top of all the camera control things such as ISO, etc. and the focus motor can't be controlled either. The front dial is completely dead. It does absolutely nothing. Everything else on the gimbal works perfectly fine and I would like to give it a good review but after dealing with their despicable low life customer service people, I can't give this anything better than 1 star. I spent the better part of 2 hours filming a long and detailed video for them showing the issues, all my settings, how the cables were connected, the whole 9 yards. I gave them screen recordings of my phone to show all the settings etc within the app. Apparently they didn't watch it or were busy texting while doing so because now after giving me the run around multiple times and asking for things I already clearly provided, they're trying to avoid honoring their warranty. They are treating me like I am stupid. I am simply using their cables and have everything hooked up the way it's instructed to be and the same way literally every other video of someone with this gimbal has theirs hooked up. It's gotten to the point where I have threatened them with legal action if they do not honor their warranty in a timely manner and have a shipping label provided for the return and have a working gimbal back to me within 7 business days. I tried to be extremely polite and nice to them during the first set of emails, during the video and all the way up until today when I saw the final enraging email asking me to labor another hour or more for them. By time this is over they're going to owe me what the gimbal is worth times a thousand at the very least on top of being legitimately billed at whatever rate I see fit for the time they've cost me. I am very hesitant to ever purchase another DJI product again after this nonsense. I bought a 739 dollar item from them and they owe me a working one, simple as that. Because I'm so disgusted by the DJI name at this point, I'm tempted to return my likely terrible quality drone I just bought. I've spent close to 2 grand with this company and they act like I'm somehow a pain for them when they haven't even provided a working item.UPDATE - after some questionable customer service initially they did a great job making the situation right. they provided me a shipping label to send it back in and were very prompt about taking care of it resulting in a full replacement of the other since the whole control panel was deemed defective. The replacement seems to be working great and everything functions perfectly. they also gave me a code to get a free micro sd card on their site which i got and they also put another one in the return package with the new gimbal so ultimately they gave me 60 dollars of micro sd cards and replaced the gimbal under warranty and had it back to me in just over a week which was great. the 60 dollars of micro sd cards was a nice touch to remedy the situation but is still far short of what my time is worth for the hassle. regardless, i'm happy to have a working gimbal for the first time since purchasing it and upped it to 4 stars. the one star reduction is for the original customer service issue and the raven eye being not all that great. it has a delay and doesn't really run that smooth. the camera doesn't follow very smoothly regardless of settings. you can adjust it to be better no doubt but it still leaves a lot to be desired. for what it is though and comparing the cost to say a high quality product like the jibone and the 3 axis gimbal head that runs legit pro level, it's decent since that set up is about 3 grand vs the roughly 800 with taxes for the ronin set up. all in all i do recommend the gimbal. it has a ton of useful features and for regular gimbal work it runs super smooth and gives you incredible looking footage so for the most part it's a great product.
Benjamin Bautista Romero
Reviewed in Mexico on September 10, 2021
Relativamente es buenísimo, solo el detalle que la configuración puede ser un poco complicada de ahí en fuera es una bestia de estabilizador lo eh montado con una sony a7III y un Sigma 35 mm full frame y soporto el peso sin problema
Stephanie
Reviewed in the United States on June 19, 2021
Amazing gimbal. Works perfectly with the Sony a7c. Make sure to YouTube how to get the Ravenseye to work with the Sony a7c. There is a trick to it, but otherwise everything else is easy. It does get heavy to hold, otherwise it is perfect.
Johnny Bang
Reviewed in the United States on May 24, 2021
Very nice gimbal. Smooth movements. Easy setup. My only complaint is I have been unable to successfully setup the raveneye. I just ordered a RSS cable from dji so hopefully that allows image transmission. Not sure if it is a camera or gimbal compatibility issue. So I can’t review the raveneye unfortunately, but as far as just being used as a standard gimbal this is the best one I’ve ever used. Just be weary if you are looking to use raveneye double check for compatibility issues, for some cameras DJI sells a specific RSS cable you might need to buy for full functionality.* I am using FUJI XS10, if I am unable to use with raveneye I guess I will have to upgrade to a T3/T4
KEVIN4U21
Reviewed in the United States on February 8, 2021
Amazing gimbal! First time ever owning one and it is very user friendly! You just have to put time into learning how to use all the options and it will definitely get you those amazing shots! Game changer for sure, especially with the raven eye!
Rob Moroto
Reviewed in Canada on February 7, 2021
Looking at the different specs you really don't know whether or not to get the combo or not.The differences don't seem like they are that important - but they are.Here are the two things that make the biggest difference.1.) The raven eye transmitter. Yes that is what you will need to connect your phone to your gimbal as a secondary screen and use active track. For anyone doing interviews or VLogging this is a absolute must.2.) The zoom motor. This has been a life saver and an absolute joy to play with. Using zoom on a stabilized camera or being able to control your focus with the scroll wheel is a life saver. Just look up Dolly Zoom Effect to see how you can use this creatively.And as an added bonus it comes with a carrying case that is a bit bulky but you can use that bulk to hold your audio gear and even some accessories.As for the actual gimbal - its a dream come true! Question as to whether or not to get the RS-2 vs the RSC-2 would come down to the size of the rig you want to put on it. I do find that the RSC-2 is maxed out when I put my Fuji XT-4 with a 10-24 lens, and an audio receiver. Its great if you're just doing video and not capturing the main audio on your camera - but if you're like me and trying to capture audio and video to one camera to save on time - the RSC-2 is pretty taxed.
Thomas N. Wheeler
Reviewed in the United States on October 8, 2021
I bought this gimbal to use with my Canon R5. I bought the combo kit because it contained a number of accessories that are really indispensable for proper use of the gimbal. However I found that several other accessories (lens strap, twist lock grip, additional gear strips, etc.) were really needed to provide real usage of the gimbal for stabilizing movie footage shot with the Canon R5. Fully equipped the gimbal is heavy but does a good job of stabilizing footage taken while walking with the Canon R5 and my 24-105 mm f4 RF zoom lens.Be aware if you purchase this product that you will spend many hours studying YouTube videos in order to set up the gimbal properly. The manual that DJI provides are difficult to follow and often leave out important details.
Javier Cárcamo
Reviewed in Mexico on October 19, 2021
Como cualquier equipo de esta clase, tiene su curva de aprendizaje, me tomo un par de veces el montar la cámara y equilibrarla, para entender a hacerlo con rapidez, se monta en 5 minutos o menos, el encendido del equipo y conexión con la cámara es muy rápido, es importante personalizar las velocidades de reacción del equipo para que de acuerdo a nuestro estilo de filmación, considero que es un equipo muy completo, de muy buena calidad de construcción, y con funciones automáticas que son realmente muy útiles.
Kai S.
Reviewed in the United States on April 24, 2021
Absolutely beastly build quality, solid as a rock. The new stabilization algorithms really made a difference this time around. Already used it dozens of times and its a real pleasure to use. Absolute workhorse of a gimbal!