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Your cart is empty.The Cisco IP Phone 8851 is a business-class collaboration endpoint that combines high-fidelity, reliable, secure, and scalable voice communications with Cisco Intelligent Proximity for telephony integration for personal mobile devices to support midsize to large enterprise businesses.
Abuti
Reviewed in the United States on March 25, 2022
Perfect phone and in good condition as described by the seller. Working great
Auto Company
Reviewed in the United States on March 5, 2021
We have purchased 200-300 refurbished phones. Since we usually purchase in lots of 10-15, we have ended up purchasing from many different vendors.All previous vendors have a checklist they follow to make sure:1.) The cords aren't torn2.) The rubber feet are in place3.) The screens aren't scratched4.) The phones are defaulted and certificates deleted5.) Phone is clean6.) Many other itemsThis vendor did none of the above. We received phones which had:1.) Dried food, finger prints, face grease3.) 6 out 15 torn cords, 3 of which were shorted and needed replacements4.) 2 had missing cords6.) One missing handset7.) Scratched screens8.) Missing rubber feet9.) Configuration still on prior owner's phone systemYou may ask why i didn't just return them. I ordered them and then the project was placed on hold for 3 months. By the time i opened the actual individual boxes to install, it was well past the window of opportunity.My only discourse at this point is to try to warn other potential customers.Buyer beware!!!
Paul Hackamack
Reviewed in the United States on March 2, 2020
Cannot get a better deal
Camil Palin
Reviewed in Canada on June 10, 2019
Équipement de qualité reçu rapidement
Pastorelli83
Reviewed in France on December 7, 2019
Déçu du matériel. Impossibilité de l'installer. Besoin de mot de passe d'installation pour paramétrer le poste, même par une page web, impossible avec l'IP du poste d'y accéder. Donc retour. Décidément Cisco est bien trop compliqué pour les non initiés en informatique réseaux. Merci à GrandStream qui eux on des postes multilangages, avec une interface clair.
Abel
Reviewed in the United States on June 15, 2018
nice looking phone but unfortunately i needed the 3PCC version (3party sharing) to use with Nextiva. will update review when i find the correct version & test it out.
Customer
Reviewed in the United States on August 11, 2017
Good base model phone
Evan
Reviewed in the United States on October 13, 2017
I had high hopes for this phone, but was very disappointed by the product itself and Cisco support.I'm a small business owner. I've previously used a few SPA525G's and was quite happy with those, but I decided to "upgrade" to the CP-8851 because I wanted something that looked newer and nicer.Unfortunately, when I plugged the CP-8851 into my network, it couldn't even get an IP address. DHCP works just fine on my network, so I don't understand why.I called Cisco technical support, and after they asked questions like "Is your IT department with you?", they told me I had to register on their website to receive technical support. What a poor experience.Other things that annoyed me about this phone:-The headset port(?) doesn't use a 2.5mm jack like the SPA525G does (it uses something else), so all my headsets are useless-It doesn't have WiFi like the SPA525G doesI'll be returning this.
Jeff B.
Reviewed in the United States on August 30, 2016
We like these because of the Bluetooth capability. However the handset is not quite as ergonomic as the Cisco 7741 that we use. It doesn't feel quite as good on the ear.
Nathan J. Chitwood
Reviewed in the United States on April 27, 2016
Great price. We have 60-70 of these handsets. Love them.
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