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When I called Annke Customer Service I spoke to Hugo!! And he was Great he took time out to walk me through step by step on how to add my new Annke camera system to my phone!! He’s the Best!!! Would recommend this device to All!!! Again Hugo Great Customer Service!!!

Device powers on but no hdmi output no usb output and I believe the POE and whole 16 channel network isn’t working. Seemed packed well it took some sort of impact.

I purchased this system for my summer house ün Turkey, but I really regret this purchase.This is my 3th cctv never seen so noisy one bedore . Don’t make same mistake go to other brands.The sellers answer to much question is below for your opinion..Answers to your question"This is because the NVR has a built-in fan. If you feel that the noise is too loud, it is recommended that you do not install the NVR in the bedroom, or other areas that need quiet, thank you for your understanding.”

I purchased this item to install at my home address to provide peace of mind. Installation was relatively straight forward and easy, basically mount the camera route the single cable per camera back to the main unit then simply plug in and connect to your tv.This system has performed above my expectations over the last month and has plenty of features, such as continuous or scheduled recording, fully adjustable motion detection sensitivity and detection area, up to 4 adjustable privacy screens per camera so as not to encroach on neighbours or public areas.I am very pleased with this purchase and would definitely recommend paying the extra to get a system that is actually worth having.

I received my ANNKE H500 8CH Turret POE CCTV Camera System with 6MP H.265+ NVR, and al the installations fairly straight forward. And was working perfectly beyond my expectation until 3 days ago when the entire system went down and I unable to power it on. The NVR just can't can power on and I do not know what to do.

I got 2 of these sets on for one of my buisness premises and one for another I'm opening. I originally got price 1200 quid to fit the same cameras but with a background in trade and having decent drill I'd though I'd give it a go and try myself as it's always good to know. I planned to do it in one day on a Monday but got the cameras the Thursday before. Being inpatient I'd thought I'd fit one every so often and how easy they are to fit was definitely a surprise. I think I spent about 10 minutes a camera after planning where to run the wires and setting it all out before hand. I did find it difficult on the tech side at first but that's just me not being patient enough to read a manual. Two things I have noticed is if the scanner doesn't work the code on the app press the top right botton for the manual linking, the codes on the back of the box. The other thing is the camera quality did seem low at first but after playing around with the settings I don't know how I did it but a flip switch kinda set up popped up on the screen, after maxing the power to each camera the quality improved dramatically. The streaming quality is a little lower but I think that's my Internet over the product. Definitely value for money being able to view my buisness at any time of the day.

2 Jan 21: Well, life is better now that the NvR recorder unit has arrived. I've opened the equipment and now reading the manual leads me to discover this is not a plug and play system. Need a router, need a screen. Not a problem other than time to find and buy them. I'll let y'all know how things turn out and that will take a while because I am not that savvy with equipment set up. Still, willing to learn. The manual, BTW, gets a 98 grade for good pictures and grammar. Nice job, if slightly over my head. That's on me.

These are screenshots from the Annke app. The image quality is quite stunning when on the local display. The streaming capability is very reliable and relatively low bandwidth. We’re at the very end of a DSL line. The tech support via email has about a one day turn around and they have followed up to make sure it was resolved. We didn’t understand how to share the app with others.We also have two IP cameras that we added that are connected via wireless bridges. We simply clicked quick add, modified the username and password for the IP cameras and voila they were online and on the app. One is IP only the other is a PTZ ONVIF protocol camera and it works perfect.I would recommend Annke. I’ll update with any issues.

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The hard drive is alot louder than a computer hard drive and I have it in a ventilated cabinet. I can even hear it when the TV is on and I have it on very low volume.

Picked this system up to replace a number of Blink cameras that were struggling to cover the area I wanted and were unfortunately chewing through batteries as a result.The Good:Installation is really easy as the cameras are PoE (power over ethernet) so you only need to run a single Cat5 or Cat6 cable from the camera back to the NVR. All the camera connectors have weather-proof gasket covers and the cameras themselves come with a really handy template sticker that guides you where to drill mounting holes. If you're buying an 8 camera system, you likely have a fair distance to cover so most of your time is going to be spent running the cables back to the NVR along walls with cable clips etc. as everything else is a piece of cake.The picture quality on the cameras is really fantastic and I'm so glad I went for a 5mp system instead of a 1080p - having a security system that produces crystal-clear images means you can have confidence that if they're ever really needed they'll be fit for use. When you have the system set up, remember to go into the settings and tick the box to enable H.265+ (not really sure why that isn't just turned on by default) as it will save you huge amounts of storage space without affecting quality.This brings me onto the night-vision. WOW. Seriously, it's mad. Firstly, it manages to stay in colour 'daytime' mode until it's almost pitch-black - so when you're looking at your cameras it appears to be early dusk but look out your window and it's already really dark. Then when it does flick over to night vision mode it has awesome visibility and distance with no weird halo that you get on traditional night vision.The Bad:So far a glowing review right, so why the four stars and not five? This is a relatively pricey 8 camera 5mp system - this isn't an entry-level kit. Chances are you're covering a fair bit of area and they are advertised as being IP67-rated Weatherproof cameras, so they're obviously built to be outside. The one area I have real concerns about as a result is the supplied Cat5.The supplied Cat5 cables are about 30m long so I purchased a couple of additional 100m and 50m spools of outdoors-rated Cat5 to cover the awkward furthest areas that the supplied cables wouldn't reach. When these extra spools of ethernet arrived it was apparent that they were printed on the cable as being suitable for outdoor use and inherently more sturdy and better protected than the Annke-supplied cables. So are the supplied cables actually suitable for outdoor use or are they just bog-standard Cat5 and will likely fail in a few years of being outside? Hmm. Watch this space I guess. To be honest this is likely exactly the same on every camera system you buy and I might be being a bit harsh but you pay the money for a premium product, you expect everything to be premium.Edit: July 2020 - So a year has passed since my original review - so far so good! No issues with the system at all, it just quietly gets on with it without ever needing resetting or any input at all. Nice to be able to forget about it with confidence. My reservations about the supplied Cat5 seem to be unfounded thus far, lets see what another 12 months of British weather makes of it :)

Fantastic System, Way exceeds my expectations for the price, Great performance and the quality is just amazing.Would have cost me 5 times more for the Lillin system I was looking at just for the integration to my smart home system but happy to forget this at the price and i'm sure the cameras are better,I ordered to go with it an Anpviz PTZ 5MP 20x Optical zoom camera and it integrated just as easy, the zoom of this cam was just mind blowing.... GREAT WORK and very happy....