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Reviewed in the United States on September 2, 2024
I've been purchasing from Retevis for years and have always found their walkie-talkies to offer great quality at amazing prices, perfectly suiting my job needs. However, over time, I've noticed a significant decline in the quality of their earpieces, which has become a major concern. While I appreciate that Retevis is experimenting with different adapters and styles to cater to various needs, it’s disappointing that these low prices and options don't matter much when the products either don’t work straight out of the box or fail after just a few days of use.This year alone, I've made five purchases, and out of those, at least three earpieces were defective right from the start, with another one failing after only a week. While I do appreciate Retevis's responsive customer service and their willingness to offer replacements or refunds, the repeated issues are becoming a frustration. It's not just the defective products—it's the time and trust that's being lost.Last month, I bought three more earpieces, and none of them worked. I then ordered ten more, which took over 10 days to arrive, and again, at least four of them were non-functional right out of the box. At this point, it’s becoming too much to handle. I’ve always been happy with the pricing, but now, I’m willing to pay more elsewhere for the assurance that the products will actually work as expected.18 days to arrive now to return only USPS and I need to print the label, can't get any better !
LM
Reviewed in the United States on September 13, 2024
Arrived quickly, hood sound quality, just a bit tricky to maneuver over the ears.
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