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Harold Marroquin
Reviewed in the United States on May 11, 2022
COMPRAMOS VARIOS DE ESTOS PARA UN CLIENTE EN PANAMÁ Y DECIA QUE SE VEIAN Y TRABAJABAN COMO NUEVOS .... Y CUANDO LLEGARON HEMOS PASADO LA PENA DE NUESTRAS VIDAS CUANDO SE DESTAPARON Y ESTABAN RAYADOS, DECOLORADOS Y HASTA CON PIEZAS PARTIDAS. DIOS MIO QUE INCREIBLE, NOS TOCÓ COMPRARLOS NUEVAMENTE COMPLETAMENTE NUEVOS Y TODO SALIÓ MAS CARO DE LO QUE PENSAMOS ... LO BARATO SALE CARO
Ernest
Reviewed in the United States on December 7, 2018
Works great for our small office using Skype for business.
Erik J.
Reviewed in the United States on December 4, 2018
We had a touchscreen go bad on one and another I forget exactly. They've been good phones. I love how you can use a USB headset. I just wish it would remember the volume for USB headsets like it does for the phone mini-plug ones.
Jake
Reviewed in the United States on September 23, 2017
So far I love this phone, after updating configuration I am just blown away with the possibilities. I am currently using my Steel Series Siberia 840 to vvx 500 which is connected via usb to the steel transmitter. I also tried logitech H390 headset and it worked decent. Also if you have a headset thats not usb friendly you can use a USB sound card dongle which has the 3.5 or 2.5 jacks for mic and audio then the phone will recongize its a headset outlet. Polycom states that plantronics, senheiser & Jabra are the only compatiable headsets which is not true. Other headsets will work/ function but some features might not work for example the wireless volume button on the headset or mic level options. Anyways hope this info is useful. :)
Duane S.
Reviewed in the United States on July 30, 2017
This is my 4th one for my small business. They are great phones. I like the soft keys and the USB port so you can have pictures display as a screensaver.
JT
Reviewed in the United States on August 10, 2016
Latest HD voice protocols for the best quality. Value priced compared to Cisco.Takes up less space on the desk than Cisco too. Wish it had bluetooth in this same size.(Bluetooth is had in the larger 600 model)
Trailman
Reviewed in the United States on October 8, 2016
I got a refurbished model for cheap and just set it up for Skype for Business PSTN. I have a VVX600 in the office and didn't want to spend quite as much for the desk phone in the home office, so this came in handy.I reviewed the VVX600 already, and nearly everything I said there is true for the 500 as well. Configuration is cumbersome if you don't have a provisioning server, and the learning curve is steep.The fact that I cannot reuse the headsets (RJ9 vs 3.5mm) is astounding, especially since adapter cables cost more than what I paid for the my current headset that I can use on the computer as well, but not on the VVX.The difference between the 600 and this is- fewer lines (irrelevant in Lync mode because there is only one line).- smaller display (4 icons across instead of 5, 2 columns of contacts instead of 3)- no BluetoothThat's it. Once I had it reset to factory defaults, changed the baseline config to Lync, and let it do its thing for a while, I was in business. It upgraded itself to firmware 5.4.1.17653.My calendar and contacts synced down fine. The color display and touch screen are nice, but the phone is just as laggy as the 600. You have to dial slowly. Kind of crazy for a phone at this day and age. The Cisco phones are sooooo much smoother (I have an SPA514G sitting right next to it) and better as phones, but just not as flashy. And they don't work with Office 365.
paul
Reviewed in the United States on May 28, 2013
doesn't always connect (automatically put on hold when u pick up). Dialing extensions also doesn't always work. I use it with Nextiva
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