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Anthony Dawes
Reviewed in the United States on March 23, 2025
Scooter is an awesome ride well worth moneyJust keep aware it might be late or on timeBut when helmet gets dropped off you have no way to check the tracking for scooter but worth itAn doesn't go 25 it goes 23 if luck an not good on steep hills
Tara Shea
Reviewed in the United States on March 19, 2025
Worst customer service when dealing with parts breaking off just 2 months after purchasing. I hope this company runs out of business. Bad quality products.
Brandon Stewart
Reviewed in the United States on February 18, 2025
I love this little scooter. I can't walk to the corner store anymore because of a back injury, and I hate asking people for rides or having to take Uber anytime I need a couple things. Now that I have the scooter, I can get anywhere within a few miles in around 10 minutes. A couple months ago it died on me while I was headed to the grocery store, and then did it again on my way back from the store a few days later. Luckily I had run into someone that was able to give me a ride back home with the scooter in their car.I emailed Jaison customer service to see what could be done. After a little over a week of emailing back and forth where they told me things to check (with pictures showing me exactly what to check), and me sending them pictures after to make sure I was understanding correctly, they mailed out the replacement brake handle with the replacement wire/cord already connected. I received an email the same day that the part arrived with a video showing step by step instructions to properly remove the old part, and put the new one on.From the moment I reached out for assistance, Reanna was beyond helpful and patient with me. She responded within a day to each email and made sure we had the reason for the problem figured out before sending me anything. This was by far the best experience I have ever had with any customer service agent, in any company, in my life. I have been recommending this product and company to anyone I know that may be interested in one of these scooters, and I am certain I will be making any future electric bike/scooter purchases with them.
Matthew B.
Reviewed in the United States on February 15, 2025
I love this e-Scooter. It handles very well. It's well built. Assembly was very easy. The display is easy to see. The seat is very comfortable & the breaks handle very well. Highly recommended!
Electro
Reviewed in the United States on July 26, 2024
I have a bad ankle and wanted something to carry me around when I go to my flea market Hamfests. This scooter is perfect, and the price is right. Florida is a long way from California, and arrived in about a week. It was very well packed with a lot of cushion material, and 30 min later it was assembled.I took it out for a spin and logged 6 miles around my community, 15 mph max with my 175 lb frame. The battery bars dropped one bar. The next day I covered another 6.5 miles, then the last battery bar started blinking and the motor started cutting on/off as I drove into the garage. For my purpose 12.5 miles is plenty of ground to cover on a charge. There were no hills to climb, but the motor has nice pickup to accelerate. If I took one hand off the handle bars, the scooter felt like it wanted to shimmy, so I think 15 mph is plenty of speed. Otherwise, it felt solid.There is no key or security device to keep anyone from driving the scooter off, just a button to energize the throttle and lights. So I carry a 6' length of wire cable and a lock to secure it. A reasonably loud buzzer horn will warn others or "toot" to say Hi. No turn signals, but each front and rear disc brake will activate the brake light, and the front and rear lights can be turned on or off.It took 6 hours to recharge the 36v battery. The owners manual says to leave the battery charger on for another hour to put a really good charge on, but that makes no sense. Once the charging light goes off, the charging stops. Also, for safety, you don't want to overcharge these lithium batteries. I noticed the charger got quite warm - 113 degrees (which may be normal). I had an aluminum heat sink lying around the shop, so I tied it on with string, and this brought the temp down to 100 degrees. Just string, I made no holes or connections to the charger.Overall, this is a very nice scooter and is fun to ride. The 12 .5" X 2.25" air filled tires give a smooth ride. The seat height is easily adjustable. I have a Ford Edge SUV and the scooter folds down and fits neatly in the back.
wolfself37
Reviewed in the United States on May 6, 2024
This is a nice scooter as long as it's what you wanted it for short trips. To the mailbox, to the corner store, or a short ride for fun. Little over 8 miles at 10.3 mph, 47.3 minutes is all you get in a ride with no shocks but strong in the ride. The last energy bar you better be home if you have mobility problems. It came on time and it is not so heavy that I can't walk up stairs with it and the hand rail. It takes 3 maybe 4 hours to charge. Fun to ride with the wide set I put on it. Easy to assemble and it came full charged. I rode in 20 minutes of assembly. Only six inches wide when folded great in your trunk space. Only a power bar with one red button to turn it on ,no key, I don't like that park. Should have a key. But I love it. I was stuck at home for almost a year, using a Cain to lemp to the mailbox a block away. It is what I needed,and it helps me greatly. Love it.
nikki woehr
Reviewed in the United States on October 17, 2024
This scooter works perfect and has a great battery life. It’s very stable and comfortable to ride. I bought this to take to campgrounds to get around and it’s worked wonderfully so far. I’m impressed by the headlights and taillights and how quick it can get up to speed. Definitely a great buy for the price! ⭐️⭐️⭐️⭐️⭐️
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