Had a good run. I bought in Jan 2020. It just stopped working randomly. Thought it was a bad batch of batties but I tested them and they are not the problem. Good product but I expeced it to last longer.

I tend to avoid a lot of "smart" appliances...it's usually just more ways to break, and has a lot of silly extra functions that real people just do not need.My doctor, though, recommended that I get a smart scale...and after being overwhelmed by all of the choices out there, I found this scale -- I ordered it because the company seemed trustworthy and the product didn't have too many extra silly bells and whistles -- it had just the right amount of handy and clever functions that I was looking for. And, the price seemed to be so much better than similar products.I found customer service to be immediately responsive to my questions as I set it up with the app. It was easy to do, I only had questions to find out different options for how to use the functions that were there. Cust Service was friendly and helpful.Fast forward 6 months -- I had a small problem when I changed the batteries. I wrote to customer service smack in the middle of Christmas and New Years and didn't expect a fast response. Amazingly, I did get a response within hours after I emailed them!...during the holidays!!! We had some rapid troubleshooting emails back and forth (I didn't get stuck in a queue waiting for responses after each email, or handed off to multiple different reps, like most companies do to you)...and the solution ultimately was that they sent me a replacement scale. No hassles, no delays.I am so impressed and grateful to the Greater Goods company for staying true to their company values and service standards throughout my experience owning one of their products.

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I highly recommend this product. It's been 3 weeks since I used it. It's lightweight, aesthetic, and has good features. The battery turns off automatically saving energy. There's temperature besides the weight so that you know your exact weight. Good one.

The product is excellent quality. It came with new batteries. Loved the product, quality and functionality.

Received defective product after 4 days stoped working so returned

Pros: I really like the "smart" aspect of this scale. I bought this one because it was one of the few that connected with MyFitnessPal which is my main weight loss app I'm using. They do have the ability to request different app intergrations, so that shows they are willing to update issues. My old analog scale was no longer reliable so this one is great. The app records you weight when you step on so it helps to keep you honest. When you step on the app shows the percentage of your goal you've met, your weight, the difference that is over the week, over the month, and over all, and your streak for weighing daily. It also sends this information to the apps you have synced it with so now more manual entry. You are able to erase a weigh in if you need to. You could also use this without the app as just a regular scale if you needed to.Cons: I assumed since there were metal plates on it that it measured BMI through bioelectronic whatnot, but after using without being barfoot I realized the metal is just a design aspect and that it measures BMI based off weight and height, like most apps. You have to have the app open when you step on to record the weight. It also takes a second to actually send the weight to your phone so sometimes you are standing there waiting on it, or you have to step off and on again. It also is hard to have multiple users of the app on one scale. If you are weighing yourself and someone else connected to your scale happens to have their app open it'll record your weight to their profile. They could just delete it if this happens, so it's not that bad.Ultimately I've given it five stars because it does what I needed it to, and it does what it said it would do, and I am very happy with it. Any expectation it didn't meet was not something I personally cared for. It is a quality scale that accurately records my weight, calculates additional metrics, and shares it with my apps. It helps me follow my goal and is easy to use.

Setting it up was a breeze; idiot proof. Makes life so much easier, remembering my weights and charting them or me.4.5 Year Update:------------------This is the best scale you could ever wish for and the company behind the product was superb too; read on for the juicy details.This is a WiFi scale that uses the wireless connection to records your weight in the cloud and then, the cloud pushes the new data to your phone. This WiFi scale is much more convenient that the Bluetooth scales which require your phone to be close by so they can communicate with your phone to pass on the data. My router has been 2 floors away and in all these years, the scale has never had a problem connecting to it.The other thing I have enjoyed with this scale is its lack of need for attention. After setting it up, which I should say was effortless and with no surprises, I placed it on the bathroom floor and never had to lay hands on it, except to change the batteries once a year-ish. In fact, I hardly looked at the scale because I didn't want to ruin the starting of my days; instead, I opened up the Apple Health app at lunch time!The scale's app, Weight Gurus, integrates with Apple Health which in turn allows me to share my weight with other apps that need that info. The scale's app can handle multiple weighings a day and shows a nice chart to help me visualize my journey.The scale can handle recognition of 8 users and unlimited guests. Each user installs the app on their device, sets up an account, chooses a profile (U1 ... U8), and links the scale. In all these years, this scale never confused any of us for another.Unlike ancient scales that you had to wake them up by lifting them off the ground, this scale turns on as soon as you stand on it. It weighs you in seconds and informs you with a faint beep that you can move on; your phone will receive your weight within a second or two.A few weeks ago, I noticed the scale wasn't lighting up when I stood on it which I thought was due to its batteries dying out; sadly it was not. I put new batteries in, sweet talked it, ignored it, and performed chest compressions on it but I couldn't get it to turn on. I knew I needed a scale and I knew I wanted the exact same scale because of how well behaived it had been for all these years.Before buying the scale again, I dropped a one-liner via the Amazon order's help to the seller/manufacturer. Within a few hours, I had a reply from the seller asking me to check the batteries to which I replied I had. The next message I received was asking about the type of the batteries to which I replied they were AmazonBasics. The final message was to inform me that they would ship me a new scale which arrived in 2 days!The scale had worked flawlessly for over 4.5 years and when there was a terminal problem, Greater Goods made it right. If you need a scale and like the finer things in life, in my view, this is the scale to buy.