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Reviewed in the United States on March 25, 2025
I was sort of put off when the snails arrived in a bubble envelop, figured they would be smashed or dead due to sitting in the hot mail truck baking in the heat. When I opened the envelope I was surprised find an extra snail as I ordered a 3 pack and received 4. 3 snails were perfectly healthy and happy and went to start eating algae right away. The forth snail had a slightly damaged shell but actually seems to be doing just fine and it was free! I've got 4 orders in from swimming creatures at this point and every order has gone perfctly
Angela O'Brien
Reviewed in the United States on March 13, 2025
Great snails! All came in good shape, various colors. They have made themselves right at home in my tank. Would 100% get again.
Georganne Lund
Reviewed in the United States on January 25, 2025
Unfortunately my snails were DOA. They didn’t survive the cold and long weekend in spite of them being well packaged for transport. Company gave me a full refund a few hours after I contacted them. Customer service is excellent!
Customer
Reviewed in the United States on January 19, 2025
Absolutely horrific experience! received snails seal tight inside a cold container, lack of aeration and heat for snails during winter. All snails died shortly after, no response from seller for over 72 hours, no clear instructions no support. Only contaminated my fish tank, caused lots of stress to me personally as these are live animals.
Amy Smith
Reviewed in the United States on January 16, 2025
These little guys are so cute. Such a neat addition to our small one-fish tank.The only reason I give them 4 stars instead of 5 is because only 2 of the 4 are still alive. The 2 larger ones grabbed onto the wall of the tank right away and scooted all over the place.One of the smaller 2 looked like it was going to just be a little slower, as it didn't start moving for a couple days, but after about a week it stopped moving completely. The other one never moved at all. Not sure if this was some sort of a fault of mine or the snail itself, as I've never had snails before.
Veronika
Reviewed in the United States on January 14, 2025
Very responsive and courteous seller. My first order of three nerite snails was all DOA. I contacted the seller and provided proof of DOA. They sent a replacement within a reasonable timeframe and now I have three live beautiful nerite snails in my shrimp tank. Definitely recommend.
Malamazon
Reviewed in the United States on January 13, 2025
10 days after introducing these snails to my freshwater aquarium, I have a brand new red algae problem. Nothing else new has been introduced to the aquarium for years.
Renee Skywatcher
Reviewed in the United States on December 23, 2024
I ordered a 3 pack of nerite snails to eat the brown algae in my tank. The original order they sent me 4 and none of them lived. I messaged the company and they very quickly sent me 4 more and a free gift for the inconvenience!! This batch is lively and beautiful! They are doing a great job cleaning up my tank too!!!
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