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Reviewed in Canada on March 22, 2025
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A. Fritsche
Reviewed in the United States on March 10, 2025
Seems to work fine so far
mike
Reviewed in the United States on February 9, 2025
It is working as advertise
Sim
Reviewed in the United States on September 9, 2024
It adds a great level of security knowing the basement is protected in case of a flood and power outage. Super easy to install too.
JEAN GUY DESMARAIS
Reviewed in Canada on September 4, 2024
Be careful when buying the battery that fits this unit! Amazon indicates and suggests through ads a LifePo4 battery. I contacted Pump Spy chat line, and I have been told that the charing system on the unit IS NOT compatible with LifePo4 batteries. They told me that the battery that should be used is a Deep Cycle, AGM-SLA battery.I purchased a LifePo4 battery which is now useless for me since it cannot be returned! Grrrrr...
Client Kindle
Reviewed in Canada on September 15, 2024
Très bon produit!! Juste un petit accro...s'arrête de charger à 13.6 volt alors que ma batterie va jusqu'à 14.6... mais sinon rien à dire
Dennis McF
Reviewed in Canada on August 1, 2024
Looked at various options for providing backup power to my sump pump at times of power failures, which is not uncommon in my neck of the woods. Installation was straightforward. Just follow the instructions and you will be fine. With my current setup, and sump pump cycling frequency, i estimate that my 100Ah battery will provide about 5 hours of protection. I also plan on connecting my freezer onto the second outlet, which is within the 16.6 amps 2000 watt specifications. Note that you can extend the power backup time by adding more batteries in parallel. My tests were all perfect and quite satisfactory.
RBI
Reviewed in the United States on May 6, 2024
I’m very pleased with both the pump spy back up/inverter unit and the pump by deep cycle 12 V battery. Installation was a breeze and my system was up and running in no time. Slightly disappointed that the RJ-45 port was not used. I was hoping to interface that with my network. But all in all these two pumps by products seem to be top-of-the-line and I look forward to them lasting for a long, long time.
Mark B.
Reviewed in the United States on March 14, 2023
Even though it is a bit costly, it works very well and does exactly what it is intended to do. A couple weeks after install it had the opportunity to work as we lost power for over an hour. It handled the situation with a breeze not missing a beat keeping my sump running. The only reason for 4 star is it is a bit noisy when it kicks in. The fan is loud and runs immediately upon the call for power to the sump. But being in a "sump room", it isn't terrible in the rest of the house.
Customer
Reviewed in the United States on November 29, 2023
Worked as advertised for my 1/3 hp Sump pump. Much quieter than the old storm pro 35acv inverter that crapped out. Easy install despite Ridiculously short red/black battery cables. I either have to a) drill another hole in my battery box; b) keep lid partially opened so cables can reach or c) buy longer cables
bren
Reviewed in Canada on October 23, 2023
Easy to install. You have to buy the batteries, Haven't needed it yet,but have faith when hydro goes out, it will work.
DW
Reviewed in the United States on April 21, 2023
UPDATED 22July2023: After returning the defective unit and receiving a credit, I ordered a 2nd unit. It arrived undamaged and I installed it with no issues. And only a couple of weeks later, I had a 6hr power outage during heavy rain and the unit did indeed keep the pump running.HOWEVER...I just today identified another SERIOUS defect - the unit emits severe RFI. I am an Amateur Radio operator and noticed new interference on the Amateur HF bands, particularly strong between 9-11MHz. It is so bad that it renders a large portion of the HF band unusable for me, and likely is causing RFI issues with my neighbors too. I will be contacting the manufacturer as RFI of this magnitude is a violation of FCC regulations.Very disappointed in the build quality of something this expensive and made in the USA. There were three major defects:1. The B+ battery terminal insulator was shattered. Half of it was missing, bits were in the box. Don't believe this was shipping damage because these posts are well protected by foam and the box was not damaged at all.2. One of the screws on the side is only half installed, and whatever it is holding on the inside is loose.3. There is something loose and rattling around inside the unit. You can hear it when you tilt it back and forth.No way was I gonna trust this thing to be plugged into my house wiring and sump pump. And of course I bought the expensive battery, so now I have to buy another one after I return the defect and hope it is built correctly.
N1TI
Reviewed in the United States on April 1, 2022
I'm only a day into this but so far so good. I paired it with a fairly inexpensive group 27DC marine battery. I let the internal charger top it off. During the charge it regulated the voltage to 14.4 volts. Once charged the green light came on and the voltage settled in at 13.8 volts and stayed there. Just what a good charger should do. I have not measured the total charge and discharge currents as I'm waiting for a meter shunt to arrive so I can. This morning I unplugged the mains and the PumpSpy inverter maintained power to the pump. My pump currently cycles every4-5 minutes for about a 10 second duration. In the first 4 hours the voltage stayed above 13 volts. After running 15 hours the voltage is hanging around 12.4 volts dipping to 12.1 volts when the pump is on. I'm sure I have several hours available but I'm going to plug it back in to avoid shortening battery life. I'm debating a second battery to double that run time but so this has far exceeded my expectations. Kudos to the company for being really responsive in answering questions. I'll followup after further testing and experience. UPDATE: I added a second battery in parallel (after equalizing) and was able to go at least 48 hours. The voltage never dipped below 12.1 volts. I'm sure I could probably get another 24 hours easily since the inverter doesn't alarm until it gets down to 10.8 volts. Rather than stressing the battery bank further I concluded the test after 48 hours. Very pleased and is working much better than I expected. It's great to have the peace of mind that the sump will continue to run even during extended power outages.
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