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Reviewed in Canada on August 2, 2024
works great but noisy.
Michel R.
Reviewed in Canada on June 30, 2024
Ne fonctionne pas comme la vidéo l explique : sans réservoir et directement du puits. Aussitôt un robinet d ouvert, plus de pression !J ai dû installer ma vieille pompe en amont pour avoir 60 lbs continu.Excellente pompe, mais pas de tire. J'ai un puits très peu profond et à peine 35 pi. de la maison.À vous de juger...
Aaron
Reviewed in the United States on November 2, 2024
We have had ours for about a year and a half with no problems. It was easy to install in line and boost our pressure up to what it should be in the house. We have city water, but we live up on a hill We live up on a hill and had low water pressure because of it. We installed this and have all the pressure we need now in the house. You don’t need a tank, but there will be a brief moment of low pressure until it kicks on. Once it kicks on, it’ll continuously run and you constantly have high pressure, you will have high pressure until it bleeds down a little bit second to kick on and then you have high-pressure again. It works as expected and we’re very satisfied with it.
kevin
Reviewed in the United States on April 15, 2023
Dear Sir,I am writing to express my disappointment and frustration with the quality of the jet pump that I purchased from your website. I purchased this product in May 2022, and it broke after only 10 months of use.When I purchased this product, I expected it to be durable and long-lasting. However, I was extremely disappointed when it suddenly stopped working after such a short period of time. I had taken great care to ensure that the product was properly maintained and used according to the manufacturer's instructions, so I am at a loss as to why it broke so soon.I tried to contact your customer service team to discuss this issue, but I was met with a great deal of resistance. It took several attempts to get through to someone, and when I finally did, I was told that there was nothing that could be done about the situation. I was not offered a refund or even an apology for the inconvenience that I had experienced.As a customer, I feel that I have been let down by your company. I believe that the product that I received was not up to the standard that I had come to expect from your brand, and I feel that your customer service team did not do enough to address my concerns.I would appreciate it if you could take some action to address the issues that I have raised. I believe that your company has a responsibility to provide high-quality products and customer service, and I expect nothing less from you.Sincerely,
rod appelt
Reviewed in Canada on June 27, 2022
Pump did not work, sent it back, still waiting for a refundIf someoycoukd look into that and get back to me would be appreciated
Larry
Reviewed in Canada on December 3, 2022
Powerful, heavy duty and reliable
Rebecca Martin
Reviewed in the United States on July 21, 2021
I purchased this pump a few months ago. After our 2020 income tax refund I purchased a water softener for the house. But the city water pressure for my house is too low for the softener to work properly so I needed to boost the pressure. This pump did exactly that. The city pressure supply is around 40 psi with nothing running but drops to below 14psi when running anything in the house but never below 10 psi. Even the tankless water heater shut itself down mid shower because the city pressure would drop so low. I needed a steady 40 psi to 45 psi for the softener and a steady 25 psi for the tankless water heater but wanted at least 60 psi for the house appliances and faucets and shower. I installed the pump it and it increased the pressure to the house by 65 psi so it had a fluctuating 105 psi with the pump - dependant on what the city pressure was doing. I tried the 105 psi for a couple of days. But taking a shower with 105 psi was like showering with a pressure washer and the pipes were rattling and whining when the water was being run. The toilet had a squealing sound when refilling at that pressure. So I had to go in and install a pressure regulators on both the input and output sides of the pump to regulate the final pressure to the 60 psi that I wanted. The pressure regulators also helped to stabilize the pressure so its not fluctuating based upon the city pressure any more. Also the tankless water heater has never shut off mid shower since the pump install. The pump has its own built in pressure switch and controls but these are not adjustable. I do wish that there was a way to adjust the controls pressures. Also the input and output ports are 1 inch which a lot of house plumbing is either 1/2" or 3/4" in my area so I had to install it by using reducer fittings and extra piping. Also the pump requires at least 3 ft of 1 inch pipe on the output side before it can be reduced down to the house piping size. For me it's 3/4" for the main run and reduced again to 1/2" further down line. Unfortunately, the instruction paper is not very detailed in the specks and requirements. I had to go online and email the company and ask for technical installation advice for the missing details in the instruction papers. But their tech emailed me back quickly with the information I needed less than one day later. The pump works great and keeps up even with my 5 kids and my wife and I taking showers and running the laundry everyday.
CROSSTY
Reviewed in Canada on July 31, 2019
La pompe est compacte et très légère. Bonne débit et Bonne pression 65 lbs.Le contrôleur garde la pression entre 55 et 65 lbs et la pompe ne démarre pas si il y a pas assez d’eau à l’entrée plus de soucis de brûler la pompe.
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