Val S
Reviewed in the United States on February 14, 2025
I never write these reviews, but my experience was just too rich to not contribute. The software installation resulted in an error. I tried to report the issue to the company. I had to jump through quite a number of hoops and multiple factor, authentication and authenticator apps just to report the issue. I got an immediate reply. They told me I should go read the forum of multiple people reporting the same issue, some of which were able to solve the problem and some that were not able to solve the problem. There were countless pages and countless posts. The company didn’t tell me which one was the right solution. They just expected me to read through them all. In my book that’s not customer support. I tried to reply to the Support email, but it was a do not reply email and they told me to go back to the original post I put on their website. So I tried to go back onto the website to the original post, and after going through multiple factor authentication and authenticator apps, I got a message that said my post had been closed and I needed to open a new ticket.So I just returned the product.
Carlos A Zepeda
Reviewed in the United States on October 25, 2024
It was very easy to setup and it uses not alot of power. You can configure it with the u-center software and it even revert to default settings if you mess it up. Very cheap with all the capabilities it has.
Philip Thompson
Reviewed in the United States on May 20, 2023
The software install requires going to a site and downloading. The install reports missing DLL files, but after installing windows VC updates, still fails, seems it need a specific dll that has long been updated. Dont buy!
Mike McKinney
Reviewed in the United States on March 18, 2023
Installed very quickly and after putting outside the window picked up fine.
Jonathon Chisum
Reviewed in the United States on March 16, 2023
It never worked
JohnnyG
Reviewed in the United States on November 1, 2023
A lot of people complain that these devices "don't work" or "can't find drivers". They don't need drivers - they need software that understands what the device provides. I have several applications running under Windows AND Linux that work flawlessly with this. It shows up on you computer as a USB serial port.
Tech1378
Reviewed in Canada on April 26, 2023
I plugged it in the computer and within a minute it picked up satellites and was locked in